It is with great pleasure that all of the staff at Viet Exquisite Travel can assist you. Throughout your tour, we will do everything we can to make your vacation enjoyable. Viet Exquisite Travel offers all the information you need to fully prepare for the trip, including bookings for itineraries.

However, Viet Exquisite Travel's responsibility is strictly limited. We shall not be  responsible for the unreasonable and careless actions, inactivity, or failure to act on the part of any suppliers, including those providing cruise/hotel accommodations, land, air, and sea transportation, sightseeing tours, or any other third party that Viet Exquisite Travel does not directly own or operate.

We shall not be responsible for any loss, injury, or damage to person or property, alteration of itineraries or cancellation in part or in full, caused by climatic conditions, weather, fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond the direct control of Viet Exquisite Travel

Viet Exquisite Travel shall not be responsible for any personal valuable items stolen or lost during your trip.

Viet Exquisite Travel shall not be responsible for your failure to comply with customs regulations.

Viet Exquisite Travel shall not be held responsible for loss, death, physical harm caused to or any expenses incurred by passengers if they deviate from our original tour itinerary or group.

We shall not be responsible for any loss, harm, or damage to persons or property; changes to itineraries; or cancellations, whether partial or complete; resulting from weather, fire, breakdowns of machinery or equipment; acts of government or other authorities; wars, whether declared or not; civil unrest, strikes, riots; thefts; epidemics; quarantines; medical or customs regulations; terrorist activities; or any other acts, omissions, or circumstances not directly under the direct control of Viet Exquisite Travel

Viet Exquisite Travel accepts no responsibility for any personal expensive objects stolen or lost during your vacation.

Viet Exquisite Travel accepts no responsibility for your failure to comply with customs regulations.

Viet Exquisite Travel will not be held responsible for any loss, death, physical harm, or expenses incurred by guests who depart from our original trip program or group.

If any parts of the trip or hotel are not used, no refunds will be offered within the timeframe specified in our cancellation policy.