1. Is Vietnam a safe destination to visit?
In contrast to popular opinion, Vietnam is among the safest travel destinations. However, pickpockets and thieves may operate in busy areas and on motorbikes, just like anywhere else in the world. These incidents are more likely to occur in Ho Chi Minh City than in Hanoi. During your travel, you should remain cautious at all times to prevent these situations. As a result, we recommend that you do not bring valuables, such as expensive watches and jewelry, while out and about.

2. When is the ideal time to visit Vietnam?
The weather in Vietnam varies by region. May through September is hot and muggy with lots of rain in Hanoi and the north; November through April is colder and drier. December and January can be extremely cold in the far north. Central Vietnam experiences hot, dry weather from January to August, with temperatures reaching the mid-30°C; significant quantities of rainfall can occur in September, October, and November. Southern Vietnam is normally dry and hot from November to April, and warm and wet from May to October, with the most rainfall in June, July, and August.

3. What should I pack for a holiday in Vietnam?

Remember not to overpack, as we advise in all of our packing lists. It's not really necessary to bring much with you, much like in other Asian nations. 

4. What sort of money would you advise using?
Actually, the US currency is now widely accepted in Vietnam, therefore you will be able to spend both US dollars and VND during your trip. The USD is also commonly accepted as payment in major towns and tourist destinations including Hanoi, Danang, and Ho Chi Minh City. You can use the USD at the majority of hotels, large retailers, and dining establishments. To make things easier, prices are frequently quoted in US dollars in tourist areas. Furthermore, the official currency of Vietnam is the Vietnam Dong, which is widely acknowledged throughout the country. It is easier for you to pay VND for little products on your daily expenses, including Vietnamese street food and local goods at local markets.

5. Where do you recommend to eat in Vietnam?

It depends on what food you want. You can eat at western restaurants ( French, Italian, Spanish, Jewish...) or Asian restaurants (Vietnamese , Indian , Thai , restaurants, Korean, Japanese...), where they serve their typical dishes. You can also eat Pizza, KFC, Mac Donald, Fish & Chips at food stalls, food chains and cafe's. We recommend trying at least once at a street food restaurant during your visit, which will add to your experiences of Vietnam. The most typical dishes & drinks of Vietnam include: Nem (spring rolls), Pho, Bun (noodles), Bun Cha ( noodles with barbecued pork)

6. How can I book a tour?

In order to book any tour, you just need to select your preferred tour(s), all tour-related information is available and sufficient by different tabs, and then click “Book now” on our website. Once you complete the booking form and summit, there will be a notification to you and to us about your request. We will contact you within 24 hours from the time you have received a confirmation of your inquiry. You also can click on contact us and let us know what are you looking for then we will get back to you in the meantime.

7. I emailed you / booked a tour over 24 hours ago. Why did I not receive a reply?

We usually reply to all emails and booking requests within 12 hours. Our emails are often mistakenly reported as SPAM however, so if you have not heard back from us within 24 hours, please check your SPAM folder before sending us another email.

8. Can I request a personalized tour?

Viet Exquisite Travel provides sample tours on its website that may be completely customized to suit your interests. Send us an email with your request, and together, we will create a tour that is 100% customized to your wishes.

9. How do I pay for the trip?

You can pay by bank transfer, credit card or via Paypal more information in our booking conditions, you can see it on the right side of this page or at the footer

10. Are there any hidden costs that are not mentioned? Are gratuities required?
Traveling with Viet Exquisite Travel ensures that everything in your vacation package is included; all inclusions and exclusions are detailed on the booking confirmation that will be sent to you. Tipping is not required, but if you would want to express your gratitude for the extra effort your driver or tour guide has done, you can do so by giving a small gesture.

11. Will I have the same guide for all destinations?
Sincere to say, we don't usually send out a single guide to every location; instead, we assign local guides to each location to help you save money for your trip, promote local businesses, and provide you more knowledge about their home communities. These guides are carefully chosen based on their expertise, extensive knowledge, good language and communication skills, professionalism, and personalities. They will not only guide you, but will also become your buddy, interpreter, and trusted partner throughout and after your journey, whom you may call at any moment if you require additional support. 

12. Where can I get my money changed?

We advise you to exchange your money as soon as you get to the airport, as there are convenient banks and ATMs with people who speak English. If you are tired after a long flight and do not want to change money straight away, you can exchange cash and travelers' cheque at large hotels or approved foreign exchange banks, which are widely available across Vietnam. Furthermore, though prices will vary, you can always find someone eager to convert dollars into VND wherever you go. When you receive Dong, you will be handed with a large stack of notes. Refuse any badly ripped notes and request a variety of denominations so that you always have a few low-value notes on hand for small payments.